We're not impressed with the sales manager. Felt he did not do what he told us he would. We were not told things about our vehicle that we later found out from Onstar. Personally wish we had gone somewhere else Wasn't going to answer this but you persisted.
I had my Encore in for body work after a distracted driver t-boned me. Stacy and the entire staff were amazing... friendly... professional! Stacy was my advocate with the other driver���s insurance company, and navigated through all their issues with ease. I felt very comfortable letting him handle everything. He communicated well, and delivered everything he promised (and even quicker than he had told me!) The work on the car was stellar... I can���t even see where the damage was. Bravo to Stacy and the entire staff at Key Collision!