Reviews

Saleswoman was very nice and professional, as well as the gentleman who did the Financing for me. The other (financier I believe) “Business Manager” was rude and made it clear that he didn’t have time to go back and forth with me. I got the deal I was after but he was quite unprofessional. The other manager didn’t listen much as I stated multiple times they got one set of my wheels, not all of them and I have yet to have my intake returned to me. I advised I’d bring the second key as soon a that was ready for me to pick up and I have yet to receive a call, so I can only assume they aren’t returning it to me. All good.

First time service was great. In and out within 90 minutes. Much thanks to the entire service staff.

Quick and easy

Did not perform services that I was told would be done. Would not recommend this service department.

Everyone is very nice and I appreciate the way you are kept aware of the progression of your service. Very happy with Key Buick and I love my new car!

Staff was friendly and efficient.

Service was great!

Key Buick’s Sales King, John Coleman, delivers truly world-class customer service. We could not be more satisfied with the kind, patient, and supportive way he guided us through our vehicle purchases. We purchased TWO vehicles in TWO days, and John stayed on top of every detail from start to finish. He was fully prepared in advance, making the entire process smooth and stress-free. The closing process took less than 2 hours for the first vehicle and only 1 hour for the second the very next day — and our tags were ready on day one! Both vehicles were spotless, fully fueled, and ready to go. Top-notch professionalism, efficiency, and customer care. If you’re looking for an exceptional car-buying experience, ask for John Coleman at Key Buick!

Awesome experience from beginning to end. We were treated with the utmost kindness and respect.

Zach was great to work with!