Reviews

As always the service rep was courteous and professional. My repair and service experience was great!

N/

Never received any updates on my vehicle

I was greeted, treated with respect and my sales associate remained in contact even after my vehicle was delivered. It was a really enjoyable experience

Great experience

I had a great interaction with Zac my service provider. He was extremely personable, knowledgeable, and professional.! I’ll definitely keep him as my service provider.

Awesome

Great fast customer service. Zach was extremely Professional.

Great experience. Easy check in and fast service.

I have had my GMC serviced at the dealership for several years. Service has always been good and prompt. My most recent service experience was no different. The reason I gave 3 stars is because of a lack of communication when I dropped the car off. I requested that they look at the AC even though I was there for a battery. When the car was finished, I questioned the price. I was told it was $250 for the AC diagnosis. I was not told this when I dropped the car off. Otherwise, I would not have requested it. I understand the need to charge it, but when it isn't addressed at drop off it leaves a bad taste in your mouth. That along with the fact that it's $250. Not being told about this upfront makes a 3-star rating fair in my opinion. I was only given an iPad with a blank signature line to authorize the drop off. Based on this experience it is doubtful I will return. Communicating a fee like that up front is important in the decision-making process.