Reviews

Unhappy with my service experience for the second time in recent months. Poor follow up is one reason for why I no longer enjoy doing business with Key Buick. Wish Dennis was still there!

great and quick service

Every time I have a maintenance issue Key GMC always seem to have the answer to the fix. I took my 2022 GMC Sierra 1500 to Nimnicht GMC twice where i bought the truck brand new and they could not find the problem. Nimnicht Service tech kept giving me the run around. Once i took my vehicle to Key GMC they kept it overnight to diagnose the issue. Completed the work and responded to my needs at a responsible time. Thank you for your services Key GMC.

They left my vehicle dirty with grease

At check-in I was quoted a price higher than the advertised special price for an oil change. When I challenged the advisor he commented about environmental fees and taxes. When I showed him the e-mail I had received with the special price he changed it, but was seemingly angry about it. It certainly got the visit off to an uncomfortable start.

Great experience

Fixed my car and kept me informed of progress

It was done the way I asked

Always excellent service! Jeff Moore, Service Advisor is great and always strives to please the customer!

I was impressed with the URGENCY in diagnosing and repairing my vehicle. Rudy was very helpful and knowlegeable. I appreciate the professionalism. Thank you!