Reviews

This score would have been 5 star and a 10 had I not had to call and leave a message for the service manager as to why you didn't provided loaners/rentals when the vehicle had to be kept overnight. Although the service writer did call me back saying one had been authorized for the following day, it was not required because the issue was corrected prior to needing a rental for a second night. This is my 5th GMC Sierra Denali and my first purchase with Key. I have full confidence that future experiences will be 5 Star/10.

Jeff is an excellent technician!

They kept it overnight and told me it was ready, I picked it up and the problem had not been fixed.

Jeff Moore was great and very helpful!

Dennis in the Service Department is excellent, he does a great job of covering all the bases regarding your vehicle.

It was pleasant

Never followed up with me regarding my repair

Service Writer was excellent. Service itself was very quick and efficient.

Always take care of the issue

John did a great job. I will buy from him again.