Alison C
JACKSONVILLE, FL | 2015 Buick EnclaveJanuary 24, 2023
Unhappy with my service experience for the second time in recent months. Poor follow up is one reason for why I no longer enjoy doing business with Key Buick. Wish Dennis was still there!
Daniel W
SAINT AUGUSTINE, FL | 2022 GMC YukonDecember 28, 2022
great and quick service
Elmer J
JACKSONVILLE, FL | 2022 GMC 1500 Sierra LimitedDecember 27, 2022
Every time I have a maintenance issue Key GMC always seem to have the answer to the fix. I took my 2022 GMC Sierra 1500 to Nimnicht GMC twice where i bought the truck brand new and they could not find the problem. Nimnicht Service tech kept giving me the run around. Once i took my vehicle to Key GMC they kept it overnight to diagnose the issue. Completed the work and responded to my needs at a responsible time. Thank you for your services Key GMC.
Robert V
Jacksonville, FL | 2017 GMC CanyonNovember 24, 2022
They left my vehicle dirty with grease
James H
JACKSONVILLE, FL | 2015 GMC TerrainNovember 16, 2022
At check-in I was quoted a price higher than the advertised special price for an oil change. When I challenged the advisor he commented about environmental fees and taxes. When I showed him the e-mail I had received with the special price he changed it, but was seemingly angry about it. It certainly got the visit off to an uncomfortable start.
Shermont W
JACKSONVILLE, FL | 2022 GMC 2500HD SierraNovember 16, 2022
Great experience
Sherry F
PONTE VEDRA BEACH, FL | 2020 Buick EncoreNovember 15, 2022
Fixed my car and kept me informed of progress
Mark B
JACKSONVILLE, FL | 2022 GMC 1500 SierraNovember 15, 2022
It was done the way I asked
Walter J
JACKSONVILLE, FL | 2022 Buick EnvisionNovember 7, 2022
Always excellent service! Jeff Moore, Service Advisor is great and always strives to please the customer!
Alex B
BRUNSWICK, GA | 2015 Buick EncoreSeptember 17, 2022
I was impressed with the URGENCY in diagnosing and repairing my vehicle. Rudy was very helpful and knowlegeable. I appreciate the professionalism. Thank you!